Privacy policy

TheNotaryNext ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at thenotarynext.com and app.thenotarynext.com (collectively, the "Services").

By using TheNotaryNext, you agree to the practices described in this policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information to provide a better experience and improve our Services. The types of data we collect include:

a. Information You Provide

• Account Information: Name, email address, business name, phone number, mailing address, password, and other details provided during sign-up or in your profile.

• Notary Information: Notary commission number, commission expiration date, state of commission, business hours, and service area.

• Billing Information: Payment details such as credit card numbers and billing addresses, processed securely via our payment partners (Stripe).

• Customer Data: Signer names, contact information, signing details, property addresses, and title company contact information you enter into the platform.

• Communications: When you contact us or use chat/support, we may collect your message content and contact details.

• Uploaded Content: Files, documents, signatures, photos, or other data you upload while using TheNotaryNext.

b. Information We Automatically Collect

• Usage Data: How you use our app — features accessed, time spent, jobs created, invoices generated, and pages visited.

• Device Information: Browser type, IP address, operating system, and device identifiers.

• Location Data: Approximate location for mileage tracking and signing location services (only when you grant permission).

• Cookies & Tracking: We use cookies, web beacons, and analytics tools (like Google Analytics) to understand user behavior and improve our platform.

c. Information From Third Parties

We may receive limited data from integrations (e.g., Google Calendar, Stripe, Postmark, Twilio) that you connect to TheNotaryNext, as well as from payment processors and analytics providers.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our Services.

• Process payments and send invoices on your behalf.

• Send automated communications to your signers and title companies (only when you authorize this).

• Improve performance, reliability, and user experience.

• Respond to support requests and inquiries.

• Send product updates, promotional offers, and security alerts.

• Analyze usage trends and product performance.

• Detect, prevent, and address technical or security issues.

• Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We share data only in the following circumstances:

a. With Your Authorization

When you mark a job complete or send an invoice, we send emails and SMS messages on your behalf to your signers and title companies. This is the core function of the Services.

b. Service Providers

We share information with trusted third-party providers who help us operate the Services:

• Stripe — payment processing

• Postmark — transactional email delivery

• Twilio — SMS messaging

• Google Cloud / AWS — hosting infrastructure

• Google Analytics — usage analytics

These providers are bound by strict data protection agreements and may only use your data to provide services to us.

c. Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect the rights, property, or safety of TheNotaryNext, our users, or others.

d. Business Transfers

If TheNotaryNext is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before this happens and give you the option to delete your account.

4. Data Privacy Between Users

Your business data is private to you. Other notaries on the platform cannot access your jobs, invoices, signer information, or business records. We enforce this at the database level using strict privacy rules.

We never share, sell, or expose your contact lists, signers, or title company information to other users or third parties for marketing purposes.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your data:

• Access — Request a copy of the personal information we hold about you.

• Correction — Update inaccurate or incomplete information through your account settings.

• Deletion — Request deletion of your account and associated data.

• Portability — Export your data in a machine-readable format (CSV).

• Opt-Out — Unsubscribe from marketing emails at any time. Transactional emails (invoices, account notifications) cannot be opted out of while your account is active.

To exercise these rights, email contact@thenotarynext.com. We will respond within 30 days.

6. Data Retention

We retain your information for as long as your account is active. If you cancel your subscription:

• Your account enters read-only mode for 30 days.

• After 30 days, your account and all associated data are permanently deleted from our active systems.

• Backup copies may persist for up to 90 additional days as required by our backup retention policies.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction, including:

• Encryption in transit (TLS/SSL) and at rest.

• Strict access controls and authentication.

• Privacy rules enforced at the database level.

• Regular security audits and monitoring.

• Secure payment processing through PCI-compliant providers.

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we work continuously to protect your data.

8. Children's Privacy

TheNotaryNext is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

9. International Users

TheNotaryNext is operated in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using the Services you consent to this transfer.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in to your account.

• Remember your preferences and settings.

• Analyze how you use the Services.

• Improve performance and security.

You can control cookies through your browser settings. Disabling cookies may limit certain features of the Services.

11. Third-Party Links

Our Services may contain links to third-party websites (such as Google Reviews, Stripe payment portals, or title company websites). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.

• Give you the option to delete your account if you disagree with the changes.

Your continued use of the Services after the effective date constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Email: contact@thenotarynext.com Website: thenotarynext.com

We respond to all privacy-related inquiries within 5 business days.

By using TheNextNotary you acknowledge that you have read, understood, and agree to this Privacy Policy.